By making a booking with The Bespoke Travel Agency (previously known as Sister Act Travel), you agree to our terms below:
- We act as an agent for travel suppliers (airlines, hotels, tour operators). Your contract is with them, not us.
- We charge service fees for advice, bookings, cancellations, amendments, and handling disruptions.
- Travel Providers may charge fees or cancel at any time. Prices can change until fully paid and confirmed.
- You are responsible for providing correct details, checking documents, and complying with passport, visa, and vaccination rules.
- Travel insurance is strongly recommended and may protect you from cancellation costs or medical expenses.
- Refunds and chargebacks: We will assist, but cannot guarantee outcomes. We are not responsible for delays caused by suppliers.
- COVID and health risks: You travel at your own risk. Check government advice and entry requirements before departure.
Please refer to our full Terms and Conditions and Service Fee Schedule for details.